*Return & Exchange Policy*

At _SOOTI RANG_ every product undergoes strict quality checks to ensure high standards. However, if you are not satisfied with your purchase, we offer an easy and transparent return/exchange process.

*Return & Exchange Request Window*
You can request a return or exchange within 1 day of receiving your order.

*How to Request a Return/Exchange*
You can contact us through any of the following:

★Email: sootirangofficial@gmail.com

★WhatsApp: +92 316 1042281
(Please mention your Order ID)

*Eligibility Criteria*
To be eligible for a return or exchange, the product must be:

★Requested within 1 day of delivery

★In original condition

★Unwashed and unworn

★In original packaging

★With all original tags and invoice included

★Properly packed to avoid damage during return transit

*Quality Check*
Once we receive the returned product, it will go through a quality check:

If the product meets the criteria, refund or exchange will be processed as per your request.

If the product fails the quality check, it will be returned back to you and no refund/exchange will be issued.

*Important Notes*

★Refunds or exchanges will be processed only after successful quality verification.

★Return/Exchange is allowed only once per order.

★The entire process may take 7–8 working days, so your patience is appreciated.